Privacy Policy

We're committed to handling your personal information responsibly, transparently, and in accordance with applicable privacy laws.

1.Information We Collect

Depending on how you interact with our website, we may collect:

Information You Provide

  • Name
  • Company name
  • Business email address
  • Phone number
  • Job title
  • Campaign enquiry details
  • Messages submitted through contact forms

Automatically Collected Information

When you browse our website, we may collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Referral source
  • Time spent on pages

2.How We Use Your Information

We use your information to:

  • Respond to enquiries
  • Arrange pilot conversations
  • Provide information about our services
  • Improve our website and customer experience
  • Analyse website usage
  • Communicate important service updates
  • Comply with legal obligations

We only process personal information where we have a lawful basis to do so.

3.Marketing Communications

If you choose to receive marketing communications, we may send updates about:

  • New campaign opportunities
  • Platform developments
  • Industry insights
  • Events
  • Product announcements

You can unsubscribe at any time using the link included in our emails or by contacting us directly.

4.Data Security

We use appropriate technical and organisational measures to help protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

While no online service can guarantee complete security, we continually review and improve our security practices.

5.Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing any personal information.

6.Contact Us

CoffeeLuck Ltd
Nottingham NG5 5LQ United Kingdom
Company Number: 14735850

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